Application software for organizations designed to automate strategies for interacting with customers (customers), in particular, to increase sales, optimize marketing and improve customer service by storing information about customers and the history of relationships with them, establishing and improving business processes and subsequent analysis of results.

An organizational strategy for integrating production and operations, human resource management, financial management and asset management, focused on the continuous balancing and optimization of enterprise resources through a specialized integrated application software package that provides a common data and process model for all areas of activity. An ERP system is a specific software package that implements an ERP strategy.

An information system designed to automate the management of warehouse processes and warehouse infrastructure as a whole. The system consists of hardware and software. The hardware room means data collection terminals, servers for storing information and other equipment, the use of which is necessary for the automated operation of the warehouse complex. The software part is IT solutions that allow you to organize centralized management of all warehouse processes and make the most efficient use of the warehouse infrastructure.

The concept of process management of an organization, considering business processes as special enterprise resources, continuously adapting to constant changes, and relying on such principles as the clarity and visibility of business processes in an organization through their modeling using formal notations, the use of modeling software, simulation , monitoring and analysis of business processes, the ability to dynamically rebuild business process models by participants and by means of software systems.